ERP Application Management Outsourcing Services
ERP Application Management Outsourcing Services (AMS) are processes and methodologies for maintaining, enhancing and managing enterprise ERP environments. AMS include development, implementation, integration, testing, maintenance and support (functional and technical), and help desk services. It also includes application monitoring, as well as back-up and recovery of applications and interfaces.
Why US?
A business-function focus approach | We do not focus on the technology platform as a silo. We are focused on end-to-end business processes. Integrating all the technology components involved in the process or business function guarantees optimal functional performance. |
Recognized ability to serve Global 2000 organizations | Tim Tech supports nearly 50 users worldwide. An impressive portfolio of clients constantly rank Tim Tech above its competitors in areas like total cost of contracted services, responsiveness, work ethic and professionalism. |
Global 24x7 support | Nearshore SAP Services, thru Tim Tech’s Global Nearshore model, accesses experts around the globe, which can easily provide support and answers anytime, anywhere. |
Continuous improvement | The service does not stop at break-fix, but also allows for organizations to enhance functionality on a constant basis while relying on a continuous root-cause analysis to eliminate recurring problems. |
Insights
- Closing the Gap Between Business Analysis and QA — An Independent Analyst Perspective (TimTech Webinar) Charles V, Vice President, Gold Cage Africa. June 2010 / English
- The Rise of the Conservative-Progressive Approach to Outsourcing: Establishing Solid Foundations for a Global Sourcing Program Part 1 of 3 of the white paper series “Proven Strategies for Cost Containment and Risk-balancing in Turbulent Times” By MK Timothy May 2011 / English
- Turning Time & Materials Engagements To Fixed-Outcome Relationships Mukasa M, Principal Analyst, Gold cage Africa July 2013 / English
- Results-driven application services outsourcing - Part one Making the case to evolve from timesheets to deliverables by TimTech March 2010 / English